It’s been some time since good reputation solely was the main stepping stone to a successful business, WOM did most of the heavy lifting for the brand positioning and consumers regarded tradition as a hard earned value.
We now live in the digital share-it-all world, where 100 million daily posts are uploaded on Instagram alone, of which almost 197 million of them use the popular #foodporn hashtag (at the time this was published). Everybody craves for that perfectly styled Crème brûlée and everyone wants to try the new “it” place.
This new fast and informed consumer era means choosing between constant reinvention or death, specially for brands in the food and beverage business.